Returns & Refunds Policy

At zynoba, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer hassle-free returns and refunds according to the following policy.

1. Return Eligibility

• Products must be returned within 30 days of delivery.

• Items must be in original condition, unused, and with all packaging intact.

• Products damaged by misuse, accidents, or normal wear and tear are not eligible for return.

2. How to Initiate a Return

1. Contact our Customer Support team at support@zynoba.com or call +1 (123) 456-7890.

2. Provide your order number and reason for return.

3. Our team will issue a Return Merchandise Authorization (RMA) and provide return shipping instructions.

3. Refunds

• Refunds are processed within 5–10 business days after we receive and inspect your returned items.

• Refunds will be issued to the original payment method.

• Shipping fees are non-refundable unless the return is due to our error (e.g., defective or wrong product).

4. Exchanges

• Exchanges are subject to product availability.

• Contact Customer Support to request an exchange and we will provide instructions.

5. Shipping Costs

• Customers are responsible for return shipping costs, unless the product is defective or incorrectly shipped.

• We recommend using a trackable shipping service to ensure your return reaches us safely.

6. Non-Returnable Items

• Clearance or final sale items

• Gift cards

• Items damaged due to customer misuse

7. Contact Us

If you have questions about returns or refunds, please contact us:

• Email: support@zynoba.com

• Phone: +1 (123) 456-7890